Privacy Policy

Revised 8/11/24

Commitment to Online Privacy

At Francesca Yoga, LLC (“Low-Key Spiritual”), we value not only your well-being but also your privacy. We want to take a moment to ensure you understand how we handle your personal information and remind you of your rights regarding online privacy.
By using our online services, you agree to the practices described in this privacy policy (the “Policy”). Our privacy practices are designed to be transparent and protective of your rights.

Services this Policy Covers

This Policy applies to all online services owned by Francesca Budesheim, including our website, social media accounts, and any future online services. This Policy does not cover companies not owned by Francesca Budesheim. If you click a link to another company’s website or online service, our Policy no longer applies, and we recommend reviewing that company’s privacy policy.

What Is Personal Information?

Personal Information includes any information that can identify you personally, such as your name, email address, phone number, residential address, and credit card details. Other information, like your interests, IP address, and geolocation, can also be considered personal information when combined with other data. Special categories of personal information, such as race, ethnicity, political and religious affiliations, biometrics, sexual orientation, and health, require extra care.

Personal Information Low-Key Spiritual Collects

We collect personal information only when you consent to it. You consent to our collection, use, and storage of your personal information by:

  • Directly providing the information to us: We may ask for specific information to provide our services or respond to inquiries. You consent to our collection of personal information when you reach out via email, our website, or social media, fill out our client intake form, interact with our support team, purchase a class or service, or comment on our blog or social media accounts. We treat sensitive information shared during our sessions as confidential and secure.

  • Interacting with our online services: We collect information such as your IP address, browser type, geolocation, and device type while you use our online services. We use cookies and third-party services like Google Analytics to help collect this information. This information is anonymized and aggregated, meaning we cannot identify individual users. However, we may be legally required to disclose this information to law enforcement or regulatory authorities.

Cookies

Cookies are small files transferred to your computer’s hard drive through your browser.

  • Types of cookies we use: We use session cookies, which are erased when you exit your browser, and persistent cookies, which stay on your device for a set period or until manually deleted.

  • Why we use cookies: Cookies help our website function smoothly and provide insights into site usage, such as visitor numbers, device types, and geographic locations. While we don’t use targeted advertising on our website, we do use it through Facebook and Instagram. These platforms use cookies to collect information about your interests and online habits, allowing us to target relevant audiences.

Credit Card Information

We only use PCI-compliant third parties to process transactions and never see your credit card information directly. 

Reasons Low-Key Spiritual Collects Personal Information

We do not sell, rent, trade, or misuse your personal information. We collect your information to:

  • Personalize online features and content;

  • Fulfill or enforce contracts;

  • Help you access information efficiently;

  • Improve and monitor our services and new products or features;

  • Prevent and investigate misuse of our services;

  • Understand our audience and improve marketing;

  • Allow you to book sessions or consultations;

  • Process payments;

  • Facilitate social sharing;

  • Respond to inquiries and fulfill requests;

  • Comply with legal obligations;

  • Communicate about our services and features.

Sharing Your Information with Others

We limit sharing your information but may do so in these situations:

  • Agents: We use trusted companies and individuals to provide support services. Agents may access personal information only as necessary and must comply with our privacy practices.

  • Third-Party Software and Apps: We use third-party apps like Dubsado, GoogleDrive, QuickBooks, Gmail, Squarespace, Flodesk, Google Analytics, and Dropbox. These apps may store, process, or share your information.

  • New Owners: If Low-Key Spiritual undergoes a merger, acquisition, reorganization, or sale, your information may be transferred. We’ll notify you of any substantial ownership changes.

  • Law Enforcement: We may share your information with law enforcement if required by law or to protect our business or clients. This includes legal warrants, subpoenas, fraud investigations, or safety concerns.

Email Policy

  • Opt-out Emails: We may send updates on topics related to our services. You consented to receive these emails, but you can opt-out anytime by clicking ‘unsubscribe.’

  • Non-Opt-out Emails: You may receive non-optional emails containing important information, such as session reminders, policy updates, or transaction confirmations.

Personal Information Retention and Your Rights

We retain your personal information only as long as necessary to provide services. You have the right to request:

  • Access to personal information we have processed;

  • Correction of incorrect personal information;

  • Deletion of personal information;

  • Transfer of personal information to another service;

  • Withdrawal of consent for specific uses.

We will comply with your requests unless legal or contractual obligations prevent us from doing so.

Where Your Information is Processed and Stored

Francesca Yoga, LLC operates in the United States, with most data stored and processed there. Some information may be processed overseas. We use third-party storage systems like GoogleDrive and Dropbox to protect your information.


Liability for Third-Party Software & Apps

We select reputable third-party software and apps, checking their security standards. However, we are not liable for breaches due to third-party faults. We recommend reviewing the privacy policies of these third parties.

Keeping Your Information Safe

We have systems in place to protect your information but cannot guarantee complete security. You can help by using antivirus software, limiting access to your devices, and choosing strong passwords. In the event of a security breach, we’ll notify you within 72 hours.

Protection of Children

Our services are not intended for children under 13. We do not knowingly collect personal information from them and delete it if discovered. Users aged 13-16 must have parental consent to use our services.

Changes Made to This Policy

We may update this Policy as privacy laws and practices evolve. The revision date is noted at the top. For significant changes, we’ll notify you by email. For minor updates, please check back periodically.

Dispute Resolution

Disputes concerning our privacy practices should be resolved through mediation and/or arbitration before formal court proceedings. Costs will be shared, except attorney fees.

Contact Low-Key Spiritual

If you have questions about our use of your personal information, contact us at hello@lowkeyspiritual.com.